Lets Connect All Dots.
etaps provides integrations with sale channels of your choice, different couriers, social channels, email, chat, WhatsApp and Voice to provide Omni Selling Experience.
eCommerce Integrations
Effective integrations help synchronize data across systems, automate workflows, and provide real-time insights into key aspects of the business, such as inventory management, order processing, customer relationship management, and marketing.
- eTaps already integrated with mostly used eCommerce platforms
- Very simple onboarding process
- On request integration with other eCommerce platforms
- Development support available incase there is any issue with integration
Courier Integrations
Courier integration enables businesses to efficiently manage shipping tasks such as label printing, tracking, rate comparison, and real-time updates, thereby enhancing operational efficiency, improving customer experience, and reducing shipping errors.
- Available Integrations: Most of the well-known couriers already integrated with eTaps
- Integration Request: You can request integration with any courier which is currently not available
- On Boarding Training: Our team provides integration walk through to your team, so that they can connect portal with any courier.
- Get 24/7 Support for your all courier integrations related queries
Communication Integrations
The omnichannel communications helps you to connect with customers and integrating them so the customer experience is seamless, regardless of the channel they use. eTaps provides single interface to interact with your customers from different channels like Voice, Chat, Email, WhatsApp, Facebook, Instagram, TikTok
- Social Channels: eTaps provides integrations with major social channels, so that you can interact with your customers with ease.
- Email and Chat: Integrate your business email and website chat to interact with your customers
- Voice: Customers love to speak with live agents for information and for any complaints. eTaps provides built in voice functionality for inbound and outbound calls
- Transfer Your Number: You can transfer your SIP trunk to transfer existing number, otherwise we can provide dedicated numbers for inbound and outbound from our inventory.